How do I make a payment with PayID? pay com.au Help Centre

Dec
2025
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Please contact us if you need help to recover your funds. As a security measure, all near real-time payments, including those sent to a PayID are currently limited to $5,000 daily per customer. This is the maximum amount you’ll be able to send for payments to BSB and account number payees and to PayID payees in near real-time each day. Increases and decreases to this limit amount are not available at this time. This helps protect you from scams where payments may be redirected to fraudulent accounts. PayID payments are made through the existing payment platforms of participating banks.

This means that the same level of security that protects your payments to BSB and account numbers applies to payments made using PayID. Your PayID can only be registered to one account at a time. For example, if you register your PayID to your personal transaction account then any payments made to your PayID will be paid into that account. You can also set up multiple PayIDs if you have more than one account, or move your PayID between different accounts or financial institutions. AMP Bank doesn’t currently charge any fees for sending payments to PayIDs.

All the payer needs to know is your mobile number rather than your BSB and account number. Use your PayID to set up PayTo®disclaimer agreements and control when businesses can take money out of your account. Create your PayID in 3 simple steps in the ANZ App or Internet Banking. Get instant help from Ceba in the CommBank app or connect with a specialist who can message you back.

You can transfer your PayID to a different account within ANZ or from another financial institution in ANZ Internet Banking. Remember, any payment made to your PayID will continue to go to your previously linked account until the below steps are completed and you’ve received confirmation from us. How Safe Are Real-Time Bank Transfers It’s a unique identifier linked to your transaction account and can be your email address, mobile number or ABN.

This helps ensure payments go to the right person or business. PayIDs are managed by the financial institutions where the PayID is registered. However, we’re aware of email scams which claim to come from PayID. Please always make sure you confirm the PayID details with the person or business you’d like to make a payment to. A PayID is a unique identifier that provides you with another way to make payments. The benefit of paying to a PayID is that you can check that you’re paying the right person because you can see their name confirmed by the system before you authorise the payment.

A PayID can only be registered with a single bank, to one account, but an account may have multiple unique PayIDs. An alternative PayID e.g. email address or ABN, can be registered with another financial institution, or to another account. From phone bills and flights, to movies and music subscriptions. PayTo gives you extra convenience and more control over payments from your bank account. Here is a list of banks and financial institutions that use PayID and instructions on how to pay with PayID.

Reduces risk of payments being sent to the wrong account, as your business name appears on the customers screen before they send the payment. Your PayID is a unique identifier that can only be registered at one bank and linked to one eligible account. To be eligible to use a PayID for a PayTo agreement, the account must be eligible to send and receive NPP payments. PayTo is only available if offered by the relevant Payee. PayID is one of the fastest, and most convenient ways to send and receive money, requiring only a mobile number, email or ABN.